I have double checked the bin and the brand of my mattress. It made my life a hell of a lot easier. I went in and bought a bed, mattress, box spring and Bos spring cover and paid for delivery and assembly. We thought all would be well, finally. Their line of premium memory foam and hybrid (memory foam + coils) mattresses meet the needs of the vast majority… Read More »Amerisleep is the Mattress Industry’s Best Kept Secret: Find Out if Their Mattresses are Right for You, A Tale of a billion mattresses More than 50,000 mattresses are discarded in the US each day. He told my husband he is sorry about what happened. It comes with gel infused memory foam that is pressure relieving and contouring. CANNOT GET OUR MONEY BACK! The supervisor final approved my return but low and behold they didn't have enough cash to cover what I paid in cash for the transaction. No one called me back on 4/24 4/25 Received an email in the morning indicating my order will be delivered 4/26 without the 4-hour timeframe indicated. The clean product I purchased in the store is NOT the same product I received at home. Do All Fiberglass Containing Mattresses Pose the Same Risk? "No. The mattress was heavy and I was just alone today. So I tried to call customer service. They were extremely rude, and sounded like I was lying about the mattress not being delivered. It took about 15 min to process her. We looked at mattresses that looked the same with the same springs etc and were always way more money. The pros: Firm mattress with good cooling. Right in the middle. Overall I would highly recommend this mattress! No luck. So no need to order or wait for delivery. Called back and was connected to the automated system which told me my order will be delivered from 11-3pm. Agree with comments below. Like many of us, Ikea has been a great source for inexpensive do it yourself furniture. The information in our reviews could be different from what you find when visiting a service provider or a specific product’s website. The Matrand memory foam mattress is a slimmer and cheaper option at just under 8''. Back pain inducing sag. Often, what they actually mean is fiberglass. So we go with the backup choice.. whatever, it looked OK. Second, the chairs.. totally out of stock. I am hoping IKEA is faithful to the guarantee. Ruined my holiday waiting for it, and it never showed. It has a firmer profile with two layers of polyurethane foam or synthetic latex blend. The strands are particularly attracted to soft surfaces. I was skepitcal because the price was reasonable. I got all 3 boxes which is all I thought I needed. ???? Bed Frame, Box set, Mattress all in all just under $900. When it comes to your own comfort, your own body is the only North Star. Prepare to waste lots of precious time and feel frustration like few other retail experiences provide. IKEA mattresses are extremely affordable, which may be one reason to be interested, but there are significant complaints about durability and firmness. which was ok with me. This is sturdy and firm mattress. In fact, even better than those of some well-known, large mattress brands. I called IKEA to talk to them about this sagging mattress problem, and it was impossible to get anyone from IKEA Emmeryville on the phone. The Hidrasund has five comfort zones to support your shoulders and hips, and was designed to be used on one side only (no need to flip this mattress). The other thing I LOVED about the Hesseng was that because it's all natural fibres, it doesn't have the toxic leach of most new mattresses. I only wish I could have bought a split king LENGTH in the 2 twins we bought. We all sleep differently and have difference preferences, which is why IKEA features a variety of different mattresses choices in twin, full, queen or king sizes. If you spill anything on your mattress, spot clean the affected area but DO NOT remove the cover unless you’re prepared to throw away everything you own and start over. Avoid Ikea at all cost!!! This one is quite noisy for it being new and it didn’t come with directions like most to let it set for 72 hours or whatever the case may be. The large stain had some sort of smell (i'm guessing its from whatever was on the floor of the truck during transport). I slept on the lame mattress for several months. Stood in line for an hour to pay $25 extra to have old mattress and box spring removed. Also the returns manager at our local IKEA needs coaching to focus more on explaining customer options and avoiding the use of the word "no", which he knows profusely. I asked him to please talk to top level management and carefully weigh his response before returning my call. Disappointed, after pick out the pillow top that we want, the girl who works there said if we buy it, can't return. This was the easy part ---except the delivery time was changed on us without notice, which I only found out about because I am a planner (plan for the worst, hope for the best) so I called to verify when they were coming. The pros: Inexpensive spring mattress with foam comfort layers. Gave my order number and she said she will connect me with California team, they can then connect me with the driver. He also explained that, being a Swedish company, their inspection standards for exporting are not as... shall we say, fastidious? We can't really say anything unless we look at it first." I used to work as a builder, so I had no problem solidly putting together a bed frame. Blessedly the dining table was in stock. I STILL HAVE NOT RECEIVED MY ORDER. A visual would be like if you sat on the side of the bed and it doesn't return to original shape. Its firmness degrades quickly and some find it initially uncomfortable as well. Buy: Idle Sleep Latex Hybrid (No Fiberglass), $1,212+ from IdleSleep.com, Best cooling mattress without fiberglass | Buy from Puffy.com | Learn more. Other times the fiberglass isn’t clearly mentioned, often hiding behind names like “silica”. IKEA's customer service was so bad, I was waiting for 1 hour to finally someone answered my call. I've called customer service 4 times and wasted 3 hours of my life on hold just to be told a later date each time. Under this, there are 100s of pocketed coils for added support. Now after 12 months or so it's developing a serious sag in the center, causing back problems. Higher end memory foam mattresses that are made in America – like Amerisleep – don’t use fiberglass in their beds. I had bought a bed previous years ago that was memory foam for around the same price that was thinner and way more comfortable. Waited 20 mins to connect to a rep. The top layers will get the most compression in time, and the addition of this top quality product so close to the top will unquestionably increase the mattress’s resilience. Medium firm same thing. 2021-2022 Slumber Search $1,000 Scholarship. Well this is a review on one of the customer service people on the floor. "It's a mattress not a lamp. My husband and I bought the Hesseng (firm) a few months ago, after much research and shopping around. Not only that, but the hobo-like bed I had created was exceptionally comfortable and warm. Whether spring, latex or foam, every mattress type at IKEA is designed to offer comfort and support at a good price. Doesn't make any sense at all! Here it is over a week since I placed my order and I still don't have everything to make my order complete, for an order I was told that everything was in stock. Also it’s extremely heavy, hard to lift corners to put the fitted sheet on. This mattress features body adapting dual cloud foam for increased comfort. If you’re a hot sleeper, this is *the* brand to buy. PUFFY MATTRESS REVIEW Purple Mattress Test. THE WORST experience EVER! I asked one of the assistance, he told me this have two location. Moral of the story - careful of HOME DELIVERY folks at IKEA Orlando FL. I had to return it. We switched from something softer as we prefer the firmness of this mattress. Next, let's go through Ikea's collection of spring mattresses: The Hasvåg mattress is a spring mattress that comes with bonnell springs (which are interconnected as traditional innersprings). Within a year the edges started sagging, and by the time the pandemic hit in March 2020, the sides had actually collapsed and we were unable to return it during lockdown. The mattress was very clean, other than the words "as-is" written on the bottom of the mattress (which was acceptable). This is an all-around great brand that will meet the needs of the vast majority of sleepers. DON'T WASTE YOUR TIME AND MONEY, I will NOT go IKEA again!!! I LOVE our new coil mattress!! Took it back and swapped it for the Hessing (ok so we spent another 300) boy it is worth it not to have the awful smell! They offer a selection of foam, latex-blend, and spring mattresses for the price conscious shopper. She said she made a note in her request; they will call back on the same day or the next day. Although it is so tall I have to use a stool to jump up onto it and had to buy extra deep pocketed sheets as it is 18 inches thick, it is an amazing mattress!! Only when I went into the store on Saturday did they refund all amounts owed. Took the rep a few mins to pull out the status. So here I am in my suit sweating as I gather all the items onto two separate carts. 4/26 Received text message at 9:05 am asking to confirm today's delivery from 9am to 1pm by responding YES or call to reschedule (what? GREAT value, as I would always expect from Ikea and easy to transport as it comes rolles up! Instead, I received the bed-frame, an apology from the moving company that Ikea had not provided the mattress. Sleeping Position on Puffy Lux Mattress. Those cheap memory foam mattresses that you see on Amazon seem like a screaming deal. If I left a VM nobody responded. It’s made well with high quality materials and the overall workmanship on it seems second to none. Others have indicated that the Ikea mattresses dont last that long, and nowhere near their 25 year warranty. Absolutely TERRIBLE SERVICE! However, my expensive sleepmaker also only lasted 8 years and I hear the same of other beds, so even if this one lasts about the same amount of time before needing replacement, I will save money, I had bought firm Hesseng Pocket Sprung Mattress (Article Number 402.577.29) from Ikea in June this year, and ever since facing back issues. The employees told me it was being taken care of, when it clearly wasn't. I don't have to stay there waste 4-5 hours for nothing. Sleepline.com strives to keep its information accurate and up to date. Flimsy junk with a reputation for not even fitting together half the time. The fiber batting is quilted into the mattress cover and is not treated with any flame retardant chemicals. Leave IKEA behind completely. 4/24 Started waiting at 11am. It took two men to bring it up the stairs and I couldn't even lift it off the frame. Stomach sleepers require helpful beds that avoid the upper body from bowing down, resulting in back and neck discomfort. It comes with a low price point in both latex and all-foam design. I decided it was a great deal so I purchased the discounted mattress instead of paying full retail. She loves it. You didn’t know that, did you? I told him this was the worst consumer experience of my life. More comfortable (to me) than other, more expensive matresses on the market. The company is committed to using sustainable and healthy materials when constructing their mattresses. He answered. Do Puffy Mattresses Have Fiberglass. I ordered a mattress online to pick up the next day. We went here to buy pillow top. Great support for my back, and when I wake up I feel super rested. A mattress!! The Pod… Read More »I Tried Eight Sleep’s Pod Smart Mattress and I Don’t Think I Can Go Back to a Regular Bed Again, Amerisleep is the brand that we recommed for almost everyone. I bought a NEW mattress that, unbeknownst to me at the time, had bedbugs in it. Truly, in today's consumer driven world, it's a wonder how so many put up with this terribly managed product service and delivery model. As I write this, delivery for several of the larger items has not happened as scheduled and we've been on the phone for literally 4-5 hours trying to reschedule. I call the delivery company myself, they tell me they do not have the mattress. It is a good mix for my wife also as she does not like real firm mattresses while I do. Like all things you read on the Internet, understand there is no better judge than yourself. I got this bed two months ago and at first look like something was no right with the mattress , but the return policy is great once the problem was figured out I received and exchange and delivery included!!! In the interest of being thorough, I'll review the rest of the place, though I think I had you at the first word of my review. After a long way walking around we finally got mattresses and pillows. Sleepline.com has an advertising relationship with some of the offers included on this page. Not his fault I know. As a repeat visitor I keep getting let down by your terrible customer service and cheap furniture. Overall, customers are generally comfortable at first, but there are complaints about cooling and firmness. Luma incorporates latex in the building of each of its mattress designs. Buy a mattress that WON'T be infested and WON'T wear out in a year and a half. Can I use a heating pad? I finally ask to speak to a manager and they say they don't have a manager working for the next couple of days. I literally for a month would get up between 3-5 am and had to go to the couch or spare bed because I was so stiff. Plus they scratched up a dresser when taking out stuff. June 20 the whole thing over with manager Jeff showed no real capacity to sustain an intelligent argument or a... Happen to purchase, everyone was very nice, apologetic and deferential 4 '' her go up to,... 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Waist your money or risk having a horrible experience like we did n't tell my neighbor they did have...